Durham, NH – December 23, 2019 – New consumer research from Leichtman Research Group, Inc. (LRG) found that 85% of U.S. households get an Internet service at home, compared to 84% in 2014 and 80% in 2009.  Broadband accounts for 96% of households with an Internet service at home, and 82% of all households get a broadband Internet service – an increase from 79% in 2014 and 71% in 2009.

In addition, 81% of adults access the Internet on a smartphone (and an additional 1% access the Internet on another type of mobile phone), up from 63% in 2014.  Overall, 75% of households now get Internet service both at home and on a mobile phone, an increase from 59% in 2014.

These findings are based on a telephone survey of 1,121 households from throughout the United States and are part of a new LRG study, Broadband Internet in the U.S. 2019.  This is LRG’s seventeenth annual study on this topic.

Other related findings include:

• 10% of households only get Internet service at home – compared to 25% in 2014
• 50% not online at home access the Internet on a mobile phone (and an additional 2% access the Internet on another type of mobile phone), representing 8% overall
• 86% of households use at least one laptop or desktop computer – 93% of this group get an Internet service at home
• 54% of those not online at home do not use a laptop or desktop at home
• 50% with an Internet service at home watch video online daily – compared to 29% in 2014, and 16% in 2009
• Among adults with an Internet service at home, the mean time spent online at home is 3.7 hours per day – up from 2.8 hours per day in 2014, and 2.2 hours per day in 2009